What areas do you serve?
I’m based in Battersea and provide services to the surrounding areas of South West London. Contact me to confirm if I cover your location.

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Do you offer emergency callout services?
Yes, I offer emergency electrical services and can respond promptly to urgent issues, ensuring safety and a quick resolution.

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Are you certified and insured?
Absolutely. I’m fully qualified and certified to carry out all electrical work, and fully insured for your peace of mind.

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How do I request a free quote?
Simply call me, email me, or use the contact form on my website. I’ll arrange a time to assess your needs and provide a no-obligation quotation.

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Can you help with both residential and commercial electrical work?
Yes, I specialise in both residential and commercial services, catering to a wide range of electrical needs.
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What payment methods do you accept?
I accept bank transfer, cash, check and most major credit and debit cards.
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How quickly can you complete a job?
Completion time depends on the scope of the work. For smaller tasks, I aim to finish within a few hours, while larger projects may take a day or more. I will provide an estimated timeframe when I assess the job.
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Are your services covered by a warranty?
Yes, I offer a warranty on all my electrical work, ensuring quality and peace of mind for our customers.
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Do you provide any aftercare or support following a job?
Yes, I offer ongoing support after the job is completed. If you have any issues or questions, I'm available to assist you.
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Can you handle large-scale electrical projects or only smaller jobs?
I can handle both small and large-scale electrical projects. Whether it’s a single socket installation or a full commercial rewiring, I have the expertise to manage projects of any size.
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What should I do if I suspect an electrical fault in my home or office?
If you suspect an electrical fault, it's best to turn off the power supply at the mains and contact us immediately. Reach out, and I will respond quickly to diagnose and resolve the issue safely.

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Complaints Policy
The business always endeavours to provide the best service. However, on rare occasions there may be
times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the
works, please inspect the work to ensure everything has been carried out based on the contract terms
and to the high standards the business aims to achieve.
Please contact the business straight away with any concerns either by phone, email or write to us. If
writing, get proof of posting.

Business Complaint Procedure
On receipt of your complaint the business aims to respond within 5 days.
The business will arrange a convenient date to come and view and/or remedy the situation within 28
days.
In the unlikely event the business is unable to resolve your complaint having exhausted the business
complaints procedure, it may be necessary to use another complaint service. Where the business
cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests
confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your
complaint.
The business has access to an Alternative Dispute Resolution (ADR) service for our domestic
installation, service, repair and maintenance contracts as part of the Which? Trusted Traders
Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative
Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can
explain if you are eligible to use their Alternative Dispute Resolution.

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If you didn’t find the answer to your question here, don’t hesitate to get in touch! I’m always happy to assist and provide you with any additional information you may need. Whether you’re looking for expert advice, a quote, or emergency assistance, I’m just a call or email away.

 

Contact Us Today

Let me take care of all your electrical needs with professionalism and expertise.

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